Returns & Exchanges

Returns & Exchanges

Thank you for supporting My Remnant Army. We want your purchase to be a meaningful part of your faith journey. If there is an issue with your order, please contact us so we can help.

Returns
Return requests must be submitted within 30 days of delivery. Items must be unused, unworn, unwashed, and in their original packaging, with any tags attached. An order number or proof of purchase is required.

Please contact us through our website before sending anything back. Once your return is approved, we will provide shipping instructions.

Exchanges
Exchanges are subject to availability. Please contact us to request a different size or a replacement item. If the requested item is unavailable, we can arrange a refund for an eligible return.

Nonreturnable Items
Personalized or custom-made products, digital downloads, and items clearly marked “final sale” are not eligible for change-of-mind returns or exchanges.

Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival and contact us promptly if an item is damaged, defective, or incorrect. Include your order number and photos so we can arrange an appropriate replacement or refund. We will cover necessary return shipping for these issues.

Shipping Costs
For change-of-mind returns or size exchanges, customers are responsible for return shipping. Original shipping charges are nonrefundable unless the return results from our error or applicable law requires otherwise.

Refunds
Once your return is received and inspected, we will notify you of approval. Approved refunds will be issued to your original payment method within 10 business days. Your bank may require additional processing time.

This policy does not limit any rights you may have under applicable consumer protection laws.